Solutions To Overcome Difficulties

To understand the meaning of real communication we should look beyond wording and communication style, culture and context. Communicating negative information effectively requires greater cultural sensitivity than does communicating something positive. Before deal with the people of other cultures, do your best to ensure that you understand the cultural implications of the message and the expectations of receiver. Learn the difference in the ways different cultures organize the bad message. To treat the individual, you need to understand about cultural beliefs about communication. You can also increase your awareness of other cultures by getting information from the Internet or the library and by talking with others. 

http://www.wikihow.com/Communicate-Bad-News-Professionally